Shipping policy

This Shipping Policy explains how Ohiotidbits Apparel LLC ("Ohiotidbits," "we," "us," or "our") processes, ships, and delivers orders placed on ohiotidbits.com. We are pleased to offer worldwide shipping so that customers can enjoy our women's fashion collections wherever they are. Please read this policy carefully before placing your order.

Order Processing Times

After you place an order, our team carefully prepares and packs your items. Orders are typically processed within 1 to 3 business days, excluding weekends and public holidays. During busy periods such as seasonal sales and promotions, processing may take slightly longer. Once your order has been processed, you will receive a confirmation and tracking details.

Shipping Methods and Delivery Estimates

We offer two primary shipping options. Standard shipping delivers within approximately 7 to 15 business days, while expedited shipping delivers within approximately 3 to 7 business days. These estimates begin from the date your order is shipped, not from the date it is placed, and may vary depending on your destination and local carrier conditions. Delivery times for remote areas may be longer.

Free Standard Shipping

We are delighted to offer free standard shipping on orders over $79. The subtotal is calculated after any discounts or promotional codes are applied and before taxes and shipping charges. If your order qualifies, the free standard shipping option will be shown at checkout. Orders below the threshold are subject to standard shipping rates, which are displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, we will provide a tracking number by email. You can use this number to follow your shipment as it moves through the carrier's network. Please allow up to 48 hours for tracking information to update after you receive the confirmation. If your tracking details do not appear or seem incorrect, please contact our support team for assistance.

International Shipping and Duties

We ship to many countries around the world. International customers are responsible for any customs duties, taxes, import fees, or brokerage charges that may be applied by their local authorities. These charges are not included in your order total and are not controlled by Ohiotidbits. We recommend checking with your local customs office before ordering so that you are aware of any potential charges.

Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate at the time of checkout. We are unable to change the delivery address once an order has been shipped. If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible for the cost of reshipping. If you notice an error, please contact us as soon as possible so we can try to update it before dispatch.

Lost, Delayed, or Damaged Shipments

While we work with reliable carriers, delays can occasionally occur due to weather, customs processing, or other circumstances beyond our control. If your package is significantly delayed, lost, or arrives damaged, please contact us with your order number so that we can help investigate. Where a shipment is confirmed lost by the carrier, we will work with you to arrange a suitable resolution.

Order Changes and Cancellations

We aim to fulfill orders quickly, so cancellations and changes can only be accommodated before an order enters the packing stage. If you need to cancel or modify your order, please email us immediately at ohiotidbits@outlook.com with your order number. Once an order has shipped, our standard Refund Policy will apply.

Shipping Questions and Support

If you have any questions about our shipping methods, delivery times, or the status of an order, our customer support team is happy to help. We are committed to keeping you informed from the moment you check out until your package arrives at your door.

If you have any questions about this Shipping Policy, please contact us at ohiotidbits@outlook.com.